bazi77 Privacy Policy

Section 1

Information We Collect

bazi77 collects personal data through several distinct channels: the account registration form, the account verification process, deposit and withdrawal transactions, gameplay activity, customer support interactions, and passive technical data collected automatically when you access the platform. The categories of data collected through each channel are described below.

bazi77 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or health data, except where a player voluntarily discloses health information in the context of a responsible gaming self-exclusion request — in which case that data is used solely to administer the exclusion and protect the player's wellbeing.

When you access bazi77 from a mobile device based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or any other location in Bangladesh, technical data including your approximate geographic region may be inferred from your IP address. This is used solely for fraud prevention, responsible gaming geo-compliance checks, and ensuring that content is appropriately tailored for the Bangladesh market. bazi77 does not build granular location profiles beyond what is necessary for these purposes.

Section 2

Lawful Basis for Processing

bazi77 processes personal data only where a lawful basis exists for doing so. The applicable lawful basis varies depending on the purpose for which the data is being processed. The primary lawful bases relied upon by bazi77 are as follows.

• Contract performance — processing that is necessary to create and manage your bazi77 account, process deposits and withdrawals, settle game outcomes, and deliver the core platform services you have contracted for by registering an account and accepting the Terms & Conditions;
• Legal obligation — processing required to comply with applicable legal and regulatory requirements, including identity verification obligations, anti-money laundering checks, fraud prevention duties, and record-keeping requirements imposed on online gaming platforms;
• Legitimate interests — processing carried out for bazi77's legitimate business interests where those interests are not overridden by your privacy rights, including platform security monitoring, fraud detection, abuse prevention, product improvement, and responsible gaming risk assessment;
• Consent — processing for optional purposes where you have given freely given, specific, informed, and unambiguous consent, including sending you marketing emails about new promotions, BPL season offers, and Eid bonus campaigns. You may withdraw consent at any time through your account settings.

Section 3

How We Use Your Data

The personal data bazi77 collects is used for a defined set of purposes directly related to operating a safe, fair, and compliant online gaming platform for Bangladeshi players. bazi77 does not use your personal data for any purpose that is incompatible with the purposes described in this section without first notifying you and, where required, obtaining your additional consent.

• Creating and managing your bazi77 account, including processing your registration, verifying your identity and age, and maintaining your account profile;
• Processing financial transactions — deposits via bKash, Nagad, Rocket, Upay, and Visa/Mastercard, and withdrawal payments to your verified BDT payment method;
• Delivering the gaming services you have requested, including crediting game winnings, settling sports betting markets (including cricket BPL, T20, and IPL events), and administering bonus awards and wagering requirement tracking;
• Conducting identity verification and KYC checks to meet anti-money laundering obligations and to confirm that every active player is aged 18 or above;
• Detecting, investigating, and preventing fraud, bonus abuse, collusion, money laundering, and other prohibited activities on the platform;
• Providing customer support — responding to queries, resolving complaints, and processing responsible gaming requests including deposit limit adjustments and self-exclusion applications;
• Sending transactional communications that are necessary for your use of the platform, including account verification emails, deposit confirmations, withdrawal status updates, and security alerts;
• Sending promotional communications — including information about new game launches, deposit bonus offers, seasonal promotions, and BDT cashback campaigns — where you have opted in to receive such communications;
• Analysing aggregated, anonymised gameplay and transaction data to improve platform performance, game selection, and user experience for the Bangladeshi player base;
• Meeting our legal obligations, including maintaining records of transactions and identity verification outcomes for the periods required by applicable law.

bazi77 does not use automated decision-making processes that produce legal or similarly significant effects on individual players without human review. Responsible gaming risk flags generated by automated monitoring systems are reviewed by a member of the bazi77 responsible gaming team before any account-level action is taken.

Section 4

Sharing and Disclosure of Data

bazi77 does not sell, rent, or trade your personal data to any third party. Personal data is shared with external parties only in the specific circumstances described in this section, and only to the extent necessary to fulfil the purpose for which it is shared.

All third-party service providers who receive personal data from bazi77 are bound by data processing agreements that require them to handle the data in accordance with applicable data protection standards, to use it only for the specific purpose for which it was shared, and to apply appropriate technical and organisational security measures. bazi77 does not authorise any service provider to use your personal data for their own independent purposes.

In the event that bazi77 undergoes a business merger, acquisition, or sale of assets, personal data held on registered players may be transferred to the acquiring entity as part of that transaction. In such circumstances, bazi77 will notify affected players through their registered email address prior to the transfer and will ensure that the acquiring entity commits to handling personal data in accordance with the principles set out in this Privacy Policy.

Section 5

Cookies and Tracking Technologies

bazi77 uses cookies and similar tracking technologies — including local storage, session tokens, and pixel tags — to operate the platform, maintain your logged-in session, remember your preferences, and gather aggregated analytics about how the platform is used. The categories of cookies used by bazi77 are described below.

• Strictly necessary cookies — these cookies are essential for the bazi77 platform to function. They maintain your login session, store your account security token, and enable the game client to communicate with bazi77's servers. These cookies cannot be disabled without preventing you from using the platform;
• Functional cookies — these cookies remember your preferences such as language settings, preferred game category, and responsible gaming limit values you have configured. They improve your experience but are not essential to platform operation;
• Analytics cookies — bazi77 uses privacy-respecting analytics tools to understand how players navigate the platform, which game categories are most popular among Bangladeshi players, and where friction points in the deposit or registration flow occur. This data is aggregated and anonymised;
• Security cookies — short-lived cookies used to detect and prevent fraudulent login attempts, account takeover attacks, and automated bot activity on the platform.

bazi77 does not deploy third-party advertising cookies or cross-site tracking cookies that allow external advertising networks to build profiles of your behaviour across the wider internet. The cookies used by bazi77 are limited to those that serve a direct operational, security, or analytics purpose for the bazi77 platform itself.

Section 6

Data Retention Periods

bazi77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected and to meet any applicable legal retention obligations. Once a retention period has elapsed, personal data is securely deleted from active systems or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

In circumstances where personal data is required in connection with a legal dispute, regulatory investigation, or court proceeding, bazi77 may retain the relevant data beyond the standard retention period until the matter is fully resolved. In all such cases, the data will be segregated and access restricted to only those personnel with a direct need to handle it in connection with the proceeding.

Section 7

Your Data Rights

As a player whose personal data is processed by bazi77, you hold a defined set of rights in relation to that data. bazi77 is committed to honouring these rights promptly and without creating unnecessary barriers to their exercise. The rights available to you are described below.

To exercise any of the rights described above, contact the bazi77 data team at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. bazi77 will acknowledge your request within 3 business days and respond substantively within 30 days of receipt. Where a request is complex or involves a large volume of data, bazi77 may extend the response period by a further 30 days, in which case you will be notified of the extension and the reason for it.

bazi77 will not charge a fee for processing data rights requests in normal circumstances. Where a request is manifestly unfounded or excessive — particularly where it is repetitive — bazi77 reserves the right to charge a reasonable administrative fee or to decline to act on the request, and will explain the reason in writing. Identity verification may be required before a data rights request is acted upon to protect the security of account data.

Section 8

Contact and Data Enquiries

bazi77 takes its data protection obligations seriously and maintains a dedicated data privacy function to handle all enquiries relating to the processing of personal data. If you have questions about this Privacy Policy, wish to exercise a data right, want to report a suspected data security incident, or have concerns about how your personal data is being handled, please contact the bazi77 data team using the details below.

All data-related enquiries should be directed to [email protected] with the relevant subject line. The bazi77 support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays. All communications are handled in English. Please do not send identity documents or sensitive personal data through general chat channels — document submissions for KYC verification should only be made through the secure document upload portal in your verified bazi77 account dashboard.